Call Centre Advisors – Sales and Upgrades
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| Job Type | Permanent Full Time |
| Area | Sheffield, South Yorkshire |
| Sector | AgentsAgents - Inbound SalesCall Centre |
| Salary | £18,532 plus salary progression to £20,000 basic |
| Advertiser | Selecto Recruitment |
| Job Ref | CC Sheffield |
| Job Views | 10 |
- Description
- Basis: Full time, permanentSalary: £18,532 plus salary progression to £20,000 basic and excellent bonus (OTE up to £25,000)Working hours: Monday to Friday 10am - 7pm. Overtime available on Saturdays (optional!)
About the roleWe’re looking for outgoing, customer-focussed individuals to join our client, a leading contact centre in the heart of Sheffield.In this role you’ll be representing one of the leading entertainment brands in the UK (and globally) – delivering fresh and exciting deals to customers on a daily basis.Contacting existing and new customers across a variety of campaigns, you’ll be discussing the services and benefits of various packages for TV, broadband and phone. You’ll be providing exceptional customer service, whilst conducting account reviews and offering new deals and additional services.Using your natural people skills (combined with your excellent training) you’ll build rapport in order to establish a meaningful conversation with each customer. You will then use effective questioning skills to find out exactly what the customer requires to ensure you are offering the best package to them and to suit their needs.Salary & BonusThis role has a basic salary of £18,532 per annum with an additional uplift scheme which could raise your annual salary to £20,000.They also offer an uncapped commission scheme for achieving your targets.- Average earners - £200 - £300 per month
- Top earners are being rewarded with an average of 500 - £600 per month
- Salary progression is available up to £22,000 per year with length of service!
Perks & Incentives- You will have access to a free Sky TV package
- Incentives including free food & drink, top of the range technology and more
- Our academy and glide path will give you the tools the tools and support you need to be successful within the role.
- We offer an opt in pension scheme
- Progression opportunities in various areas of the business.
- 20 holiday days + bank holidays per year.
- Healthcare options, gym memberships, eye care vouchers and much more.
What we look for- You will be self-motivated and driven to achieve challenging sales targets
- A confident individual
- The ability to hold conversation will people from all ages and backgrounds and easily build rapport with your customers
- Sales experience is not essential, but preferred
- You must be able to deliver a top-quality customer service and ensure the best outcome for the customer
- The ability to handle rejection and remain resilient throughout the day.
