Call Centre Advisors
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Job Type | Permanent Full Time |
Area | Sheffield, South Yorkshire |
Sector | AgentsAgents - Inbound SalesAgents - Outbound SalesAgents - Customer ServicesAgents - CollectionsAgents - RetentionsAgents - ComplaintsAgents - HelpdeskAgents - 1st LineAgents - 2nd Line |
Salary | £15,470.00 – £16,380.00 per year |
Advertiser | Selecto Recruitment |
Job Ref | cCA |
Job Views | 597 |
- Description
Job Summary
As a customer sales executive, you will be required to contact existing customers to discuss their warranties on current white goods (household appliances - e.g. cookers, fridges, washing machines) to see if they would be interested in extending contracts. Also to use your listening and questioning skills to see if the customer may have any additional appliances which need covering by a warranty the company could offer. Ultimately, you would need to make sure that you are matching customer requirements to the best value and most tailored packages to their needs.
Pay: Starting salary £15,470 rising to £16,380 after 6 months. Plus excellent monthly bonus potential.
Location: Broomhill, S10 3FL
Hours : Monday to Thursday 11:30am-8pm, Fridays 11:30am-5pm and one Saturday per month 10am-4pm
Type: Full time, permanent. 35 hours per week
Benefits
- Uncapped bonus scheme - the more you put in, the more you get out!
- Supportive and dedicated training and improvement consistent training and development, with frequent opportunities to chat about the direction in which you’d be looking to progress
- Weekly, monthly and quarterly competitions, holiday incentives and employee discounts
- Dress down Fridays, charity fundraising days and team social events
- Friendly and supportive environment management have risen through the ranks from sales executive level, so are looking to do their best to help you succeed!
Person Specification
- Excellent communication skills
- A positive, confident and determined approach
- Customer based experience e.g. retail, bar work, telesales, call centre
- A 'can-do’ attitude
- Professional manner
- Ability to work in a fast-paced environment
- Skills to work both independently and as part of a team
- Ideally a customer based background - retail, bar work, telesales or call centre, but we are looking for potential above all else - so your CV is second to your personality and drive to succeed
The Company
Our client are a well-established company in Sheffield having large call centres in both Woodseats and Broomhill. After originally starting out with a handful of people and one account, ten years down the line some of the contracts they have gone on to win include global household names including leading telecommunications and utility companies.
They have become recognised as successful professionals in their field and after the huge success in Sheffield, they have recently opened up a third contact centre in Leeds - opening up lots of extra opportunities. With the company continually expanding, they are well known for offering internal promotion