Customer Service Executives
This job does not exist anymore.
Try running a new search or browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Permanent Full Time |
| Area | Leeds, West Yorkshire |
| Sector | Agents - Customer ServicesCall Centre |
| Salary | A competitive salary of up to £18,393, rising to £19,240 after 4 |
| Advertiser | Selecto Recruitment |
| Job Ref | CPT Leeds |
| Job Views | 1083 |
- Description
- Location:Leeds centre
Salary: Depending on the shift pattern you choose, a competitive salary of up to £18,393, rising to £19,240 after 4 months.
We are looking for fantastic communicators with a passion for putting the customers first. In return, we will offer the opportunity to kick start your career in one of the most diverse, experienced, and innovative companies in the country, helping you realise your potential within an exciting and engaging environment.
What you’ll be doing:- Help customers over the phone with all aspects of their personal banking from payment transfers, direct debits, paying bills and supporting them through difficult financial periods.
- Take ownership of customer enquiries, ensuring that every customer feels valued.
- Create a positive experience for every customer and colleague.
- A passion for helping people.
- A desire to do the right thing for your customers.
- Excellent communication skills.
- Being a great listener.
- The ability to take ownership of customer challenges.
- A team player, supporting those around you to ensure we all succeed.
What will you work:
We are open 7am -11pm for our customers and as such have a multitude of shifts (ranging between 35 and 37 hours per week across 4 or 5 working days including 1 weekend day) for you to choose from, allowing you to pick a pattern that will best suit your lifestyle. However, with notice, we do require some flexibility from you to ensure that we are always supporting our customers when the call demands require it.
What we will offer:- A pathway to the career of your choice, driven by a culture of developing from within the operation to fill key management and support roles.
- The option to work from home, after 3 months, with laptop provided.
- On site canteen and gym (Site dependent)
Further to this you will have access to an amazing benefits package including:
- 25% off cinema tickets.
- Discounted Dining Cards offering up to 50% off food.
- Discounted at home fitness plans and gym memberships.
- Exclusive discounts at your favourite stores “Perks at work scheme.”
- Exclusive colleague offers on Mobile phone contracts.
